Careers: Lifestyle Services Coordinator
JOB DESCRIPTION & RESPONSIBILITIES
JDJ seeks a qualified individual for the position of Lifestyle Services Coordinator to provide household management, insurance administration, and concierge services for JDJ clients.
- Coordinate and schedule household vendor appointments and manage follow up as necessary. Occasionally attend vendor appointments at client homes.
- Manage household vendor schedules and maintenance calendars for client homes and update throughout the year.
- Conduct vendor due diligence and research service providers in a particular field.
- Visit client homes to pick up, administer client’s mail. Adhere to client-specific procedures on the management and follow up of mail items.
- Property and Casualty insurance administration. Communicate with client’s insurance agents to update policies on cars, homes, boats, or valuable articles. Maintain electronic insurance files.
- Perform health insurance research and cost analysis, including Medicare and individual health insurance enrollment. Submit medical expenses for reimbursement.
- Assist with domestic staff management. Responsibilities may include formulating job descriptions, searching for candidates, interviews, drafting employment agreements, and payroll set up.
- Perform client research and analysis for car purchases, vacation options, appliance brands, venues for events, etc.
- Maintain paper and electronic files for clients.
- Season ticket management.
- Manage JDJ’s client billing process, including running time reports and analysis, and drafting invoices for review by client teams.
- General administrative duties, including binding, copying, scanning, and faxing, FedEx.
- Provide coverage for receptionist and administrative duties.
- Assist with corporate or client administrative projects as needed.
JOB REQUIREMENTS & QUALIFICATIONS
- High School Diploma. Bachelor’s or Associate’s Degree preferred.
- 5 years prior insurance, household management or administrative experience required.
- Computer literacy is required, including proficiency in the use of all Microsoft Office programs and internet research.
- Self-starter with the ability to work independently and demonstrate initiative to learn new skills and tackle a wide variety of client requests with enthusiasm. Willing to put in the extra time needed to master new skills.
- Ability to transfer skills and insight learned from one project to another.
- Ability to manage not only themselves, but others, meaning vendors, or domestic staff that clients employ.
- Strong attention to detail and accuracy.
- Ability to interact with clients and vendors in a professional manner and with confidence.
- Adhere to high confidentiality and fiduciary standards.
- Ability to organize, prioritize, and execute successfully in a fast-paced environment.
- Follow-through on all deadlines and commitments.
- Desire to participate in and contribute to the growth of a small company.
- Driver’s license needed (access to a vehicle can be provided).
CONTACT
Submit resume, cover letter and salary requirements.
No phone calls, please.
Company Overview
JDJ Family Office Services is an administrative multi-family office created in 2001 to serve affluent individuals and families. JDJ was founded on the premise that as wealth increases, so do day-to-day financial and administrative responsibilities. JDJ simplifies the lives of our clients by managing these responsibilities for them, offering a variety of high-end, confidential, customized, customer-focused services performed by professionals who have an expertise in both finance and administration.
Our services include personal accounting and net worth reporting; budgeting and cash flow planning; bill paying and expense reporting; tax planning coordination; investment and balance sheet administration; trust and estate administration; and lifestyle management.
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